Privacy Policy

Who we are

RSI Kitchen & Bath has been the industry-leading kitchen and bath remodeling company in St. Louis and Columbia. Let’s make your dreams a reality today.

Updated: 8/12/2026

Personal Information We Collect and How We Use It

We may collect personal information when you place an inquiry, order, request customer support, or otherwise interact with us via our website, email, text, phone or in person. This information may include your name, mailing or delivery address, phone number, email address, and sales order information.

We use this information for legitimate business and service-related purposes, including, but not limited to:

• Customer Support: To identify you, respond to your questions or requests, and provide assistance regarding our products and services.
• Order Processing: To process, fulfill, and manage your sales orders, including verifying order details and communicating with you about your purchase.
• Delivery Notifications: To provide updates regarding the status, scheduling, and delivery of your order.
• Sales Order Updates: To communicate important information about your order, including order confirmations, changes, delays, availability, or other information necessary to fulfill your order.
• Business Operations: To maintain appropriate records, provide and improve our services, and administer our customer and order relationships.

Use of Personal Information

If we collect your phone number, we may use it to contact you via text message regarding customer support, delivery notifications, and sales-order updates. These communications are intended to provide services you have requested or information necessary to fulfill and manage your orders.

We do not use your phone number for promotional or marketing text messages unless we have obtained the appropriate consent required for such communications.

We do not sell or rent your personal information, including your name, address, or phone number, to third parties. We may share personal information with service providers that assist us with business operations, such as delivery services, customer-support providers, order-processing systems, communications providers, or SMS service providers, when reasonably necessary to provide our services.

We often share personal contact information including name, address, phone number, and email address with third party vendors and subcontractors when necessary to provide services, product warranties, and other items that relate to your project. For example: contact information including name, address, phone number, and email with a third-party project manager working in your home or a third-party supplier, such as a countertop fabricator.

Protection of Personal Information

We take reasonable measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Contact Us

If you have questions about how we collect, use, or protect your personal information, including your name, address, phone number, or order information, please contact us using the contact information provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.